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FAQ
What is the Minimum Order Quantity?
The stores that perform best usually do two things well: they offer variety, and they execute consistently. No MOQ on our side, it's up to you to offer variety and execute!
Best practice: start with 4 best sellers, add 3 to 4 designs to create choice and visual impact.
Packaging: extinguishers ship 6 per case. You can mix and match designs, and ordering by the case helps reduce shipping costs.
How long will it take to get my orders?
Orders are processed to ship within 2 business days. We can only ship Ground. You can check transit times to your location here. Delivery details will be provided in your confirmation email.
Do we get discounted pricing?
Yes, you have access to our discounted pricing, found at the product page level.
Can you protect my territory?
Yes. To do so, we need to know which zip code you are seeking protection and you need to carry sufficient inventory at all times.
How do you achieve success selling Design Fire Protection?
The retailers that perform best with our products typically share a few key characteristics:
- Affluent customer base
- Inventory available year-round
- 8–10 models in stock to offer meaningful choice
- Strong local reputation and customer trust
When these elements are in place, our products tend to become a natural fit and deliver the strongest results.
What is the in-store customer experience?
Most customers have never seen a decorative fire extinguisher before. When they first discover our products, they often need reassurance that they are fully functional fire extinguishers. Once they understand that, we typically hear the same two words: "Cute and clever."
This unique customer reaction creates a few important merchandising opportunities:
- Educate the customer. Staff or simple signage should help shoppers quickly understand that these are certified, fully functional fire extinguishers.
- Display them prominently. Merchandise the products high enough that customers can easily see and touch them, while keeping them out of reach of small children who may pull the safety pin.
- Encourage interaction. Whenever possible, hand the product to customers. They are often surprised by its weight, which immediately reinforces the quality and authenticity of the extinguisher, something that is difficult to convey online.
The moment a customer sees, touches, and understands the product, the sale becomes much easier.
Any question?
Please contact us at wholesale@chicfire.us with any additional questions. Or call 561-843-1428 to speak to our wholesale team today.






